AI Conversation Settings

Changes take effect immediately — no restart needed. Use AI Chat Test to see exactly what a lead would receive; every reply there is labelled with the template that produced it.
gpt-4o gives the best conversation quality for sales outreach — handles objections, builds rapport, stays on-message. For cost savings use gpt-4o-mini.
AI System Prompt Controls AI personality & behaviour
Available variables: {agent_name} {business_name} {lead_name} {rating} {reviews} {website}